United States – We accept payment by all major credit and debit card providers.
SAP United States
Does my purchase have a warranty?
Yes! All products come with a warranty, and details will be on the product page.
We warrant to you that any product purchased from us through our website is of satisfactory quality, and will remain so for the warranty period of 12 months warranty, and is reasonably fit for all the purposes for which products of the kind are commonly supplied.
Our liability for any losses that you might suffer as a result of you placing an order for or making a purchase of products in connection with the website is strictly limited to the combined purchase price of the relevant products that you have purchased.
The warranty does not apply to damage caused by fair wear and tear, misuse or failure to operate in accordance with manufacturer’s instructions.
We exclude all liability and responsibility to you for all other loss or damage that you might suffer provided that this exclusion does not include or limit our liability for (i) death or personal injury caused by our negligence (ii) fraud or fraudulent misrepresentation or (iii) any matter for which it would be illegal for us to exclude, or attempt to exclude, our liability.
What’s in the box?
This varies by product. Details will be in the descriptions of each product.
What comes installed?
Computer equipment will come pre-installed with a genuine Windows 10 Pro operating system. The specific operating system will be detailed within the product listing. Please note that this does not include Office software such as Word or Excel.
What will battery life be?
All batteries are tested to have at least 80% of their original health remaining, so should work well. Batteries are consumable though, and degrade with time, so you may need to replace it eventually.
How can I pay for my purchase?
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This varies by product. Details will be in the descriptions of each product.
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Computer equipment will come pre-installed with a genuine Windows 10 Pro operating system. The specific operating system will be detailed within the product listing. Please note that this does not include Office software such as Word or Excel.
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All batteries are tested to have at least 80% of their original health remaining, so should work well. Batteries are consumable though, and degrade with time, so you may need to replace it eventually.
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Need to check with product sales if they want this in or not?
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Any products under warranty must be returned to be examined, repaired, and possibly replaced, or your money refunded. Any repairs you have made through another vendor will not be covered by our warranty.
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Unfortunately we do not offer a collection service. As such, we have made our delivery system as straightforward and efficient as possible.
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Many mobiles can be used with your choice of network. Some will be network locked, though. In those cases, the network will be clearly stated on the product page.
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We sell hardware and related accessories, but not tariffs or insurance policies.
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As with most mobiles sold today, you will be able to download a user manual online. A printed copy will not be provided with your purchase.
Buy Refurbished
Why should I buy refurbished instead of new?
Refurbished devices offer excellent value for money. You are getting great products from top manufacturers, with genuine software for a fraction of the price of new equipment. Refurbished laptops, PCs and tablets also have a much smaller carbon footprint than buying new ones.
How sustainable is buying refurbished compared to buying new?
We’ve spent a lot of time working this out. Although the exact amount varies depending on make and model, as well as where it has travelled and been processed, we’re able to reasonably calculate the following average carbon avoidance per device.
